Frequently Asked Questions

Are there any discounts available for subscriptions?

Feel free to reach out to our sales team and ask about additional savings available through select equipment vendors. We also occasionally provide discount codes to Novallier Community members, so be sure to join!

Last Updated:
August 20, 2020
Does Novallier sell or service equipment?

Novallier's focus is on providing industry best compliance solutions. We do not sell or service equipment but instead work with equipment manufacturers and vendors to help ensure facilities meet all necessary compliance requirements.

Last Updated:
August 20, 2020
Does my subscription renew automatically?

After the initial billing setup, your subscription and access to subscription features will continue uninterrupted until canceled. You can manage your subscription settings from Manage Account.

Last Updated:
August 20, 2020
Is my information stored/transmitted securely?

All data is securely sent and accessed over TLS/HTTPS at all times, stored and processed per PCI DSS Level 1 and industry best-practice security standards, and will never be sold on to third parties.

Last Updated:
July 20, 2020
Who is this Fiona character?

Fiona is the nickname we gave our fox mascot and friendly automated assistant. Sort of like Siri, but fluffy.

Last Updated:
August 13, 2020
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